Sustainability

Communities

Relations with stakeholders and communities

ORLEN, together with the companies belonging to the ORLEN Group, attaches particular importance to conducting CSR activities, including the proper fulfilment of the role of a responsible member of the community. It wants to be an important partner for stakeholders in their responsible development. Therefore, it conducts a number of activities dedicated to its key stakeholders: society, the environment, employees, customers and business partners. We strive to ensure that our activities respond to the needs of local communities and bring about real changes in the lives of the people to whom they are addressed. Moreover, we want the reach of our initiatives to be as wide as possible and our charitable campaigns to reach places where help is needed.

Targets for 2026

  • Implement a comprehensive local community engagement system, which includes:
    • appointing a Local Community Relations Officer;
    • implementing a local community feedback management system;
    • implementing a local community relations policy at the ORLEN Group.
  • Establish a new programme called ORLEN as a Good Neighbour.

Targets for 2030

  • Standardise the comprehensive local community engagement system across the ORLEN Group.
  • Review the various channels of local community dialogue at ORLEN Group companies.
  • Implement a coherent local community engagement system and a local community feedback management system for ORLEN Group companies. 
  • Roll out the ORLEN as a Good Neighbour programme across the ORLEN Group.

Commitment

  • Supporting local community development and dialogue

Targets for 2026

  • Develop a Just Transition Programme by:
    • analysing and identifying the social needs of residents in areas affected by the transition to a zero-carbon economy;
    • developing a programme framework for three areas requiring urgent action, including a reskilling programme for employees engaged in operations that are being phased-out or transformed during the transition.

Targets for 2030

  • Implement the Just Transition Programme:
    • executing the programme in at least 3 regions requiring urgent action;
    • expanding the programme in selected locations where ORLEN Group companies operate.

Commitment

  • Integrating communities into the Just Transition process 

Targets for 2026

  • Run campaigns promoting sustainability among customers, employees, children and young people, and local communities.
  • Implement an environmental protection programme involving collaboration between corporate foundations with representatives of communities in areas of high natural value.

Targets for 2030

  • Run campaigns advocating for sustainable lifestyles, incorporating social contribution projects that expand existing inclusivity practices.
  • Implement an environmental conservation programme, which includes forging partnerships to support the cause.

Commitment

  • ORLEN as a leader in education and action for environmental protection and sustainability